At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
- Our global IT Service Operations Management Team manages the major IT(IL) processes like incident & problem management as well as change and release IT requests & configuration management including its digitalized workflows on our ServiceNow ITSM application
- In cooperation with our Configuration Process Manager we have initiated the automated discovery of our IT configuration items (CIs) into our configuration management database (CMDB) in ServiceNow
- Active involvement into data clean up activities including its documentation. quantify known data issues in the CMDB (e.g. relations to retired CIs, stale CIs, orphaned CIs, duplicate CIs) and , follow up with data owners and cluster actions to be taken for cleanup
- We provide necessary instructions / trainings