Philippines, Makati, Global Business Solutions+

Payroll Team Manager (APAC)

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


  • Oversee daily operations and manage workload of Asia Pacific Payroll team; Drive project planning, implementation and transition to operations
  • Recruit, interview, hire and train new Payroll team members; Provide constructive and timely performance evaluations and develop the knowledge, abilities and skills of payroll team
  • Coordinate payroll team and related business teams in the countries to ensure service delivery in respective business or function areas; Organize work schedule planning and ensures service continuity ensuring adherence to SLAs / KPIs and quality and speed of services using defined measurements
  • Support and involve team members in different process areas, triggers process alignment and improvements proactively; Facilitate process delivery within Global Business Solutions or detailed elaboration of processes based on the global process frames
  • Identify process gaps or inefficiencies and improves the existing processes; Clarify non-standard inquiries with respective counterparts
  • Migrate processes to Global Business Support team, perform risk assessments, and ensure set-up and execution of controls; Support proper maintenance and functionality of the IT modules related with the responsible operative area, in alignment with IT Acts as de-escalation point and also de-escalates topics according to the respective de-escalation path
  • Foster and ensure proper and effective communication of the GBS operative team with the related business teams of different countries; Ensure effectiveness, efficiency and engagement of the team and fosters improvements and process optimization initiatives 


  • Bachelor's Degree in Psychology, Human Resource Management, Business Administration or equivalent
  • Minimum of seven (7) years relevant working experience in Regional Payroll and at least three (3) years experience in people management and project management; Preferably from a Shared Service or Business Process Outsourcing (BPO) set up
  • Extensive knowledge of the payroll function with at least five (5) years of experience in operations, preparation, balancing, internal control, and payroll taxes; Background in payroll transition and data integration is needed
  • Must have strong supervisory and leadership skills; With change management and project management skills to support Payroll Transformation
  • Proficiency in Payroll Software and Microsoft Office suite is required
  • Strong written and verbal communication skills with ability to translate complex information in a clear manner; Strong organizational skills, excellent attention to detail, and the ability to work under pressure
  • Amenable to work on a dayshift schedule (9:00 AM – 6:00 PM) 

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 23053277
Contract & Job type: Full Time, Regular
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Health Insurance
Health Insurance Life Insurance
Life Insurance Accident & Travel insurance
Accident & Travel insurance Retirement / Pension plans
Retirement / Pension plans Vacation / Paid time-off
Vacation / Paid time-off Paternity, Maternity and Emergency Leave
Paternity, Maternity and Emergency Leave Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangement
Smart work / Flexible working arrangement Well-being programs