Senior Community Management Specialist

Global Business Solutions+ Marketing Philippines, Makati, National Capital Region Full Time Regular
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About this Position

Be the one responsible for ensuring that the voice of the consumer is being heard across the brand. Start a conversation with our community, listen to their needs and support them. Increase the engagement on our Beauty care brands. You will work closely with Henkel digital organization located in Headquarters as well regional and local digital teams to achieve our mission.

What you´ll do

  • Representing of Henkel brand through social media, identifying common themes, issues or requests
  • Building a relationship with community via authentic communication and engagement on Instagram and Facebook (likes, comments, direct messages etc.)
  • Connect with engaged followers and go deep by going through profile and for personalized product recommendations and local availability
  • Comment on tagged posts and stories by communities, especially of Brand Influencers and re-share their stories
  • Derive community insights to the countries and relevant Brand teams that can lead to relevant rationales for product development

What makes you a good fit

  • Bachelor’s Degree in Marketing, Advertising, Public Relations or related field
  • Minimum 3 years of relevant experience in digital marketing, social media management, or customer service, coupled with a genuine interest in and passion for beauty and personal care products within our portfolio
  • A true digital native in social platforms like Facebook & Instagram, and Community management tools like Sprinklr
  • Strong copywriting and communication skill; A natural networker, fast thinker, solution oriented and creative in finding solutions
  • Amenable to work on a night shift schedule (9:00 PM to 6:00 AM), and report on a hybrid work set-up in Ayala Avenue, Makati

Some perks of joining Henkel

  • A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • HMO healthcare coverage plan
  • Provident Fund
  • Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: req86713

Job Locations: Philippines, National Capital Region, Makati

Contact information for application-related questions: talent.seaanz@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Om Henkel

Bygger på en stærk arv på næsten 150 år, leder vi vejen mod nye og forbedrede måder at leve på hver dag. Både i dag og for fremtidige generationer. Gennem vores innovative og bæredygtige mærker og teknologier i alle vores teams verden over. Henkel har en førende position i både industri- og forbrugervirksomheder: Vores portefølje omfatter velkendte hårplejeprodukter, rengøringsmidler, skyllemidler, men også klæbemidler, tætningsmidler og belægninger. 

YouTube Thumbnail Shaped by pioneering spirit: We are Henkel. (Thumbnail)

Ofte stillede spørgsmål (FAQ)

Ja – du skal blot udfylde din profil i vores online-ansøgningssystem. Når din onlineprofil er færdig, kan du søge flere stillinger.

Ja, tak. Da Henkel er en international virksomhed, vil du arbejde sammen med kolleger fra hele verden, og engelsk er vores officielle koncernsprog. Generelt er 'reglen': Skriv ansøgningen på samme sprog som jobannoncen.

Alle ledige stillinger hos Henkel er unikke, og det er vigtigt for både den rekrutterede og Henkel at finde den rette kandidat. Vi vil gerne sikre os, at både ansøger og virksomheden passer godt sammen. Vi giver ansøgerne en tilbagemelding gennem hele processen.

Vores rekrutteringsteam hjælper dig med alle henvendelser vedrørende din ansøgning. Kontakt teamet her.