Quality Assurance Manager

Adhesive Technologies Quality United States, Bay Point, CA, CA Full Time Regular
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About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel. 

What you´ll do

  • Develop and implement quality plans and processes to support the overall quality strategy of Henkel customers.
  • Ensure that customer requirements are met and customer satisfaction is continuously improved.
  • Drive initiatives to reduce customer complaints and manage response plans when quality components do not meet expectations.
  • Provide training to ensure adherence to customer quality processes and tools throughout the organization.
  • Oversee customer quality processes including scorecards, specifications, complaints, portals, questionnaires and contracts.
  • Coordinate responses to customer requests with key internal contacts as needed.
  • Supports certification audit preparation, internal and external quality audits, and executes customer specific requirements.
  • Serve as the regional Quality Key Account Manager (KAM) for assigned customers and support the Global Quality Key
  • Account Manager. Drive the proper utilization of the global customer requirements and customer satisfaction database.

What makes you a good fit

  • engineering
  • incident investigation
  • root-cause-analysis
  • quality management systems
  • quality international standard
  • HACCP
  • quality core tools
  • continuous improvement
  • six sigma, DMAIC
  • 8D FMEA

Some benefits of joining Henkel

  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program 
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement 
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships 
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary for this role is $125000.00 - $190000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range.  This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 25087092

Job Locations: United States, CA, Bay Point, CA

Contact information for application-related questions: talent.acquisition@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Om Henkel

Bygger på en stærk arv på næsten 150 år, leder vi vejen mod nye og forbedrede måder at leve på hver dag. Både i dag og for fremtidige generationer. Gennem vores innovative og bæredygtige mærker og teknologier i alle vores teams verden over. Henkel har en førende position i både industri- og forbrugervirksomheder: Vores portefølje omfatter velkendte hårplejeprodukter, rengøringsmidler, skyllemidler, men også klæbemidler, tætningsmidler og belægninger. 

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Ofte stillede spørgsmål (FAQ)

Ja – du skal blot udfylde din profil i vores online-ansøgningssystem. Når din onlineprofil er færdig, kan du søge flere stillinger.

Ja, tak. Da Henkel er en international virksomhed, vil du arbejde sammen med kolleger fra hele verden, og engelsk er vores officielle koncernsprog. Generelt er 'reglen': Skriv ansøgningen på samme sprog som jobannoncen.

Alle ledige stillinger hos Henkel er unikke, og det er vigtigt for både den rekrutterede og Henkel at finde den rette kandidat. Vi vil gerne sikre os, at både ansøger og virksomheden passer godt sammen. Vi giver ansøgerne en tilbagemelding gennem hele processen.

Vores rekrutteringsteam hjælper dig med alle henvendelser vedrørende din ansøgning. Kontakt teamet her.