Bygger på en stærk arv på næsten 150 år, leder vi vejen mod nye og forbedrede måder at leve på hver dag. Både i dag og for fremtidige generationer. Gennem vores innovative og bæredygtige mærker og teknologier i alle vores teams verden over. Henkel har en førende position i både industri- og forbrugervirksomheder: Vores portefølje omfatter velkendte hårplejeprodukter, rengøringsmidler, skyllemidler, men også klæbemidler, tætningsmidler og belægninger.
Senior Systems Engineer (ServiceNow)
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About this Position
As a Senior Systems Engineer (ServiceNow), you will play a key role in ensuring the stability, scalability, and continuous improvement of our ServiceNow platform. This position is critical to delivering seamless IT services and driving process efficiency across the organization. Reporting to the Team Manager, ServiceNow you’ll work closely with stakeholders and IT counterparts to design, develop, and enhance applications that support business needs. You’ll join a collaborative, agile team environment where innovation and problem-solving are encouraged. This role offers the opportunity to influence large-scale projects, implement best practices, and contribute to strategic initiatives that shape our IT landscape. If you’re passionate about creating impactful solutions and thrive in a dynamic setting, this position is for you.
What you´ll do
- Provide expertise on all technical questions related to development of ServiceNow
- Develop the technical solution, implement them, and perform integration tests, where required
- Understand the need to standardize the process/development and incorporate such requirements into the design
- Understand the large-scale thinking and approach needed for project success and continuous improvements
- Assists in the troubleshooting of performance, integration, and user management issues by digging into application and system logs
- Work with the business to understand opportunity for process improvement
What makes you a good fit
- Bachelor's Degree in Business Intelligence/ Informatics, Computer Science, Information Technology or related courses
- With Resource Management experience; 5 years experience of managing ServiceNow core platform and with at least 3 years of experience handling IT Service Management (ITSM) and IT Asset Management (ITAM) processes
- With strong understanding of the ServiceNow platform, its modules, and functionalities; ITIL Certification is a plus
- Preferably with knowledge of other programming languages (HTML, CSS) and database management; Proficiency in JavaScript and GlideScript
- Experience with Application Programming Interface (API) and development; Ability to analyze complex issues, identify root causes, and develop effective solutions
- Excellent command of spoken and written English, organized and analytical, adept at working in a collaborative team environment and independently
- Amenable to report on a mid-shift schedule (1:00 PM to 10:00 PM) and hybrid set-up in Ayala Avenue, Makati City
Some perks of joining Henkel
- A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26090635
Job Locations: Philippines, National Capital Region, Makati
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
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