Bygger på en stærk arv på næsten 150 år, leder vi vejen mod nye og forbedrede måder at leve på hver dag. Både i dag og for fremtidige generationer. Gennem vores innovative og bæredygtige mærker og teknologier i alle vores teams verden over. Henkel har en førende position i både industri- og forbrugervirksomheder: Vores portefølje omfatter velkendte hårplejeprodukter, rengøringsmidler, skyllemidler, men også klæbemidler, tætningsmidler og belægninger.
Supply Chain Apprentice
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About this Position
Henkel Consumer Brands hold leading market positions worldwide and its Brand name product business is continuously developing. Operating within both Retail and Professional Industries our Brands and products are used by widely every day. You will embark on 3 functions in rotation: Customer Excellence, Logistics and Demand Planning.
What you´ll do
Customer complaints & claims management:
- Customer interaction and ad-hoc analysis during inbound emails; monitoring cases managed in GBS+ (Shared Service Centre)
- Be customers ‘counterpart for solving and negotiating any operational topic/issue related to orders (delays, incidents, returns, prices, invoices, etc)
- Help drive improvements in the team’s performance
- Using analysis and insight, highlight key trends and possible improvements
- Work within company practice/guidelines and compliance
- Opportunity to work independently, while provided with the necessary team support
Logistics:
- SAP support for Logistics Operational Fundamentals (Rework , Purchase orders etc)
- Electronic Data Interface (EDI) management
- Monitoring/Reporting on Key Supply Chain Metrics
SKP Professional :
- Returns Management / Urgent shipment coordination
Demand Planning:
- Support in Demand reviews – PowerBI/MS office
- Out of stock report managements
- Supporting Project Implementation Manager in all the steps of project
- Managing product lifecycle in the SAP
What makes you a good fit
- Minimum Educational Requirements: A Levels: BCC or BTEC DMM, GCSE Maths and English Language (9-4)
- Strong communication skills
- Good organisation and time‑management
- Attention to detail
- Collaborative mindset
- Relationship‑building skills
- Creativity and commercial thinking
- Adaptability and willingness to learn
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Performance bonus / incentives
- Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
- Annual Leave: 27 days plus 8 Bank Holidays
- Celebration vouchers
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26092261
Job Locations: United Kingdom, England, Hemel Hempstead
Contact information for application-related questions: RecruitmentUKIE@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
Om Henkel
Ofte stillede spørgsmål (FAQ)
Jeg er interesseret i flere jobs. Kan jeg søge flere stillinger på samme tid?
Ja – du skal blot udfylde din profil i vores online-ansøgningssystem. Når din onlineprofil er færdig, kan du søge flere stillinger.
Jobtilbuddet er skrevet på engelsk – skal jeg også skrive min ansøgning på engelsk?
Ja, tak. Da Henkel er en international virksomhed, vil du arbejde sammen med kolleger fra hele verden, og engelsk er vores officielle koncernsprog. Generelt er 'reglen': Skriv ansøgningen på samme sprog som jobannoncen.
Får jeg en tilbagemelding i løbet af ansøgningsprocessen om status på min ansøgning?
Alle ledige stillinger hos Henkel er unikke, og det er vigtigt for både den rekrutterede og Henkel at finde den rette kandidat. Vi vil gerne sikre os, at både ansøger og virksomheden passer godt sammen. Vi giver ansøgerne en tilbagemelding gennem hele processen.
Hvem skal jeg kontakte, hvis jeg har spørgsmål vedrørende min ansøgning?
Vores rekrutteringsteam hjælper dig med alle henvendelser vedrørende din ansøgning. Kontakt teamet her.